Privacy Policy

Effective Date: November 6, 2026

Edgelight (“Edgelight,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit edgelightrgb.com, how we use it, and how we keep it secure.

Information We Collect

When you fill out a form on our website, such as a contact form, quote request, newsletter signup, or resource download, we may collect your name, email address, phone number, company or organization name, and any details you choose to include in your message.

When you place an order in our store, we collect your name, email address, company name, billing details, and the products you order so we can process your order and deliver your files.

Website Usage Information

We use Google Analytics to understand how visitors use our website. Google Analytics provides basic, aggregated information such as pages visited, time spent on the site, the type of device and browser used, general location (city or region), and how visitors found our site. This information does not identify you personally.

We also use Microsoft Clarity to see how visitors interact with our pages, such as where they click and how far they scroll. Clarity shows this through heatmaps and session recordings, and we use it only to improve our website.

Our forms use Google reCAPTCHA to block spam. reCAPTCHA collects information about your device and how you interact with the form and sends it to Google. Google’s Privacy Policy and Terms of Service apply.

We do not collect any other information beyond what is described above.

How We Use Your Information

We use the information you provide to:

Respond to your questions and requests
Provide quotes and information about our products and services
Process and deliver your store orders
Send newsletters or resources you’ve requested
Improve our website and services

We use Google Analytics and Microsoft Clarity data only to understand how our website is performing and to improve it.

How We Store and Protect Your Information

Information submitted through our website forms is stored securely in HubSpot, our customer relationship management (CRM) platform, or in Basin, the service that processes our contact form and delivers submissions to our team. These services use industry-standard security measures to protect your data. Only authorized members of our team have access to this information.

Orders and Payments

Our website and store are hosted on Webflow, which stores your order details so we can deliver your purchase and keep accurate records. Payments are processed securely by Stripe and PayPal. We never see or store your full card number.

Cookies

Our website uses cookies through Google Analytics and Microsoft Clarity to collect the usage information described above. Our store and payment providers may also use cookies that are needed for checkout to work. You can set your browser to refuse cookies or alert you when cookies are being sent. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout.

Sharing Your Information

We do not sell, rent, or trade your personal information. We only share information with the service providers that help us run our website and business, such as HubSpot, Google, Microsoft, Basin, Webflow, Stripe, and PayPal, and only as needed to provide those services.

Email Communications

If you receive marketing emails from us, you can unsubscribe at any time with the link at the bottom of any email, or by contacting us directly.

Your Choices

You can contact us at any time to request access to, correction of, or deletion of the personal information we have about you.

Third-Party Links

Our website may link to other websites, including the Go Live Productions website and our social media pages. We are not responsible for the privacy practices of other sites, and we encourage you to review their privacy policies.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or your information, please contact us at info@golivepro.com.